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The success of your business is important to PayNet and it is our mission to provide you with EXTRAORDINARY customer service and training.

We also understand that training your employees is the key to successful processing. We specialize in providing training methods designed to "train the trainer". These tactics will allow your key employees to become processing experts.

PayNet's Customer Service department is staffed during regular Eastern time business hours. Merchants are encouraged to call us with any questions or problems. Processor help desks are staffed 24-hours-a-day, 7-days-a-week. Merchants may call a help desk for terminal support or to confirm batch transmission. Authorization centers are also staffed 24-hours-a-day, 7-days-a-week.